Will Voice Prints Work For Payment Authorization?
Written by Evan SchumanJune 27th, 2008
A UK company is pushing retailers to use voice-recognition to authenticate purchases over the phone and online.
The Voice Commerce Group’s Voice Transact package has consumers call the service, quote a pre-arranged product code and then a series of digits dictated by the automated system. Verizon is involved in the rollout. VCG CEO Nick Ogden was quoted in E-Commerce Times saying that there are “current problems with the system, the biggest of which was interoperability between different banks’ systems and the standards used in the technology.”