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Are Younger Consumers Less Site Loyal?

Written by Evan Schuman
December 5th, 2007

It’s certainly not unexpected that traffic is increasing to shopping comparison sites around the holiday season, according to the latest stats from Hitwise. But what is more intriguing is the Hitwise suggestion that younger consumers are abandoning the top comparison sites, to instead use much lesser-known sites.

“The composition of those visitors is changing markedly, becoming significantly older,” said an Internet Retailer story. “Hitwise finds that 51 percent of the visitors to those dozen sites were 45 and older, compared with 38 percent last year. Among web users 55 and older, the market share of the 12 top comparison shopping sites was up 56 percent, but it was down 27 percent among web users aged 25 to 34.” Does this suggest a change in consumer preference or merely that this segment is especially fickle? Or perhaps merely that they get bored much more quickly?

Posted in E-Commerce, Software
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