Gap.com Crashed For 3.5 Hours Wednesday
Written by Evan SchumanMarch 18th, 2010
Gap’s site crashed for about 3.5 hours on Wednesday (March 17) and apparently took fellow Gap brands—including Old Navy, Banana Republic and Piperlime—down with it. The cause of the crash, which kept the site down from about 3 PM to about 6:30 PM (New York time), was not immediately known, said Gap Spokesperson Daniel Rubin.
Site performance tracking firm Pingdom was the first to report the trouble, a problem quickly confirmed by another Web performance firm, Gomez. “The error messages seem to indicate that the problem is very serious,” said Matt Poepsel, Gomez’s VP of Performance Strategies.
Cards issued by European banks when used online cross border don't usually support AVS checks. So, when a European card is used with a billing address that's in the US, an ecom merchant wouldn't necessarily know that the shipping zip code doesn't match the billing code.
-Marc
