advertisement
advertisement

Jack In The Box In California CellPhone Payment Trial

Written by Evan Schuman
February 1st, 2008

Some 230 Oakland, Ca., commuters started a trial this week where they were issued specially-equipped near field communication (NFC) Samsung phones, devices that could be used to directly pay for the subway, Jack In The Box meals and can interact with underground posters to get directions.

The trial with the Bay Area Rapid Transit (BART) commuters started Tuesday and is expected to continue for four months, said Mohammad Khan, the CEO of Vivotech, which is one of the technology vendors involved in the trial. Sprint is also a key partner in the project.

The trial starts with the consumer’s trial phones being loaded with $48 for BART transportation. Study participants needed to be Sprint customers who were also daily BART commuters. After the $48 is used up, the phone would start charging against the credit cart associated with the phone.

Jack In The Box—which has been experimenting with NFC for about eight months—plays into the trial in two ways. First, their restaurants are typically located near key BART stations. But more technologically interesting, Jack In The Box is behind the underground "smart posters" part of the trial. To be literal, it’s a Vivotech chip that is behind the posters, with the tag affixed right to the poster’s back. When one of the trial’s NFC phones is pointed at the poster, an application is automatically launched that provides step-by-step directions to the nearest Jack In The Box. Because these posters are underground, there is no opportunity for GPS interaction and a cell signal might not even be possible. The directions are based on the tag’s awareness of exactly where that posted is supposed to be hanging.

This trial is significant because U.S. mobile phone payments have generally been limited because of the resistance of the carriers. In Europe and especially in Asia, carriers—which are often less powerful than they are in the U.S.—have been more open to supporting payments.

The retail use of smartphone to poster interactions is a hot issue these days, with several major retailers considering such moves and Sears having started such a trial in mid-December.

Those trials have been using 2-D barcodes, but many in that space see NFC replacing 2-D barcodes in a couple of years. NFC is considered easier to use (no need to position a barcode just perfectly for the digital camera to see it) but much less mature.

A report out this week from market analysis firm In-Stat suggests that NFC is slowly advancing. "Although 2008 will not be ‘the year of mobile payments’ in the U.S., some progress is likely," said In-Stat analyst David Chamberlain. "There is evidence that the US market may overcome a crucial issue—technology incompatibility—and make progress during 2008 toward contactless payments using cellphones. Companies in several different sectors all ultimately want to deploy near field communications, the key enabling technology, into handsets as well as in merchant payment terminals. There is also general agreement that the current generation of mobile banking services is an important first step toward accomplishing that goal."

In-Stat also gave some specific market predictions. "Depending on several technology, commercial, and marketing factors, between 8 million and 30 million customers in North America will be using NFC-based contactless payments by 2012," the report said. More than "34 million cell phones could be used for other financial applications like online banking by 2012."


advertisement

Comments are closed.

Newsletters

StorefrontBacktalk delivers the latest retail technology news & analysis. Join more than 60,000 retail IT leaders who subscribe to our free weekly email. Sign up today!
advertisement

Most Recent Comments

Why Did Gonzales Hackers Like European Cards So Much Better?

I am still unclear about the core point here-- why higher value of European cards. Supply and demand, yes, makes sense. But the fact that the cards were chip and pin (EMV) should make them less valuable because that demonstrably reduces the ability to use them fraudulently. Did the author mean that the chip and pin cards could be used in a country where EMV is not implemented--the US--and this mis-match make it easier to us them since the issuing banks may not have as robust anti-fraud controls as non-EMV banks because they assumed EMV would do the fraud prevention for them Read more...
Two possible reasons that I can think of and have seen in the past - 1) Cards issued by European banks when used online cross border don't usually support AVS checks. So, when a European card is used with a billing address that's in the US, an ecom merchant wouldn't necessarily know that the shipping zip code doesn't match the billing code. 2) Also, in offline chip countries the card determines whether or not a transaction is approved, not the issuer. In my experience, European issuers haven't developed the same checks on authorization requests as US issuers. So, these cards might be more valuable because they are more likely to get approved. Read more...
A smart card slot in terminals doesn't mean there is a reader or that the reader is activated. Then, activated reader or not, the U.S. processors don't have apps certified or ready to load into those terminals to accept and process smart card transactions just yet. Don't get your card(t) before the terminal (horse). Read more...
The marketplace does speak. More fraud capacity translates to higher value for the stolen data. Because nearly 100% of all US transactions are authorized online in real time, we have less fraud regardless of whether the card is Magstripe only or chip and PIn. Hence, $10 prices for US cards vs $25 for the European counterparts. Read more...
@David True. The European cards have both an EMV chip AND a mag stripe. Europeans may generally use the chip for their transactions, but the insecure stripe remains vulnerable to skimming, whether it be from a false front on an ATM or a dishonest waiter with a handheld skimmer. If their stripe is skimmed, the track data can still be cloned and used fraudulently in the United States. If European banks only detect fraud from 9-5 GMT, that might explain why American criminals prefer them over American bank issued cards, who have fraud detection in place 24x7. Read more...

StorefrontBacktalk
Our apologies. Due to legal and security copyright issues, we can't facilitate the printing of Premium Content. If you absolutely need a hard copy, please contact customer service.