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Can A Mobile Coupon Concept Work With The Cloud And A Single Processor?

July 25th, 2012

To accomplish that, RetailMeNot will sharply limit the types of coupons that can be used, at least initially, to things like 20 percent off anything purchased from a specific retailer or free shipping. What would not initially work would be coupons that, for example, require buying three of a specific product from among certain flavors.

That would be problematic, because all First Data now knows from a purchase is the total amount due. By the summer of 2013, though, First Data expects to be able to do much more: At that point, it will have details transmitted of every SKU purchased right along with the price and the card data, First Data’s Owen said.

To get to that stage of detailed, item-level basket information transmissions, Owen said, will require upgrades from various POS manufacturers. “That’s the next level of engagement with the consumer,” she said. “If you get the data, it’s pretty easy to see what is in that data. But we need to do updates to how we capture that information, changes to the ecosystem.”

If this trial, slated for early next year, works it has impressive potential. The program will use a customer identifier number, in addition to the payment-card data, so if the card has to be changed that can happen easily and without threatening any associated coupons or other purchase history data.

If the consumer uses that card consistently, could the processor award CRM points to various retailers? If someone gifts money to a shopper, it would automatically reduce the next purchase by that amount. That could be a nice surprise.

Speaking of surprises, there’s also a security fraud risk. With no physical—or even phone-displayed—coupon, associates need to trust that the reduced amount is correct. If the system is hacked the store would have almost no way to detect any irregularity until days, if not weeks, later—when things don’t balance.

This requires the integrity of both connections—from RetailMeNot to First Data and from First Data back to the retailer—be sacrosanct. If a thief can fake either connection, there’s an apparent absence of checks and balances in the store. But that’s what a trial is all about.

The idea of moving the coordination of data types away from the phone to some version of the cloud—we still love Burger King’s mobile payment approach, which married QR codes and the cloud—has more potential than almost anything being discussed today. If the SKU-level details are indeed integrated by next summer, that just might be the ballgame.


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Why Did Gonzales Hackers Like European Cards So Much Better?

I am still unclear about the core point here-- why higher value of European cards. Supply and demand, yes, makes sense. But the fact that the cards were chip and pin (EMV) should make them less valuable because that demonstrably reduces the ability to use them fraudulently. Did the author mean that the chip and pin cards could be used in a country where EMV is not implemented--the US--and this mis-match make it easier to us them since the issuing banks may not have as robust anti-fraud controls as non-EMV banks because they assumed EMV would do the fraud prevention for them Read more...
Two possible reasons that I can think of and have seen in the past - 1) Cards issued by European banks when used online cross border don't usually support AVS checks. So, when a European card is used with a billing address that's in the US, an ecom merchant wouldn't necessarily know that the shipping zip code doesn't match the billing code. 2) Also, in offline chip countries the card determines whether or not a transaction is approved, not the issuer. In my experience, European issuers haven't developed the same checks on authorization requests as US issuers. So, these cards might be more valuable because they are more likely to get approved. Read more...
A smart card slot in terminals doesn't mean there is a reader or that the reader is activated. Then, activated reader or not, the U.S. processors don't have apps certified or ready to load into those terminals to accept and process smart card transactions just yet. Don't get your card(t) before the terminal (horse). Read more...
The marketplace does speak. More fraud capacity translates to higher value for the stolen data. Because nearly 100% of all US transactions are authorized online in real time, we have less fraud regardless of whether the card is Magstripe only or chip and PIn. Hence, $10 prices for US cards vs $25 for the European counterparts. Read more...
@David True. The European cards have both an EMV chip AND a mag stripe. Europeans may generally use the chip for their transactions, but the insecure stripe remains vulnerable to skimming, whether it be from a false front on an ATM or a dishonest waiter with a handheld skimmer. If their stripe is skimmed, the track data can still be cloned and used fraudulently in the United States. If European banks only detect fraud from 9-5 GMT, that might explain why American criminals prefer them over American bank issued cards, who have fraud detection in place 24x7. Read more...

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