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Card Processor Hit In A $40 Million Breach. Was It Yours?

May 15th, 2013

Certainly if a retailer was hit by this deep a breach, Visa (NYSE:V) and MasterCard would assume that every card number passing through the system had been compromised. Retailers are now starting to take that worst-case position too: When regional grocery chain Schnuck’s was hit with a three-month breachthat involved malware sniffing the connection to its card processor, the retailer said as many as 2.4 million card numbers were compromised. They might not all have been stolen, but they were all at risk.

It’s not clear what action the card brands might take against EnStage. However, another Indian processor who was breached in December by the same defendants, ElectraCard Systems, suggested in statements over the weekend that its PCI certification had been revoked after a $5 million theft. The EnStage breach resulted in a $40 million theft.

Although the thefts don’t directly affect any retailers, the fact that it’s difficult to get clear answers about the processors—or even their names, if we have to depend on prosecutors—makes it much harder to gauge the breaches’ impact. For example, EnStage offers merchant acquirer services for prepaid debit cards. However, it apparently does this as an outsourcer for merchant acquirers that want to offload the handling of those cards to a third party. As a result, there’s no easy way to tell how many

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retailers’ processing might be in EnStage’s hands.

Two things areclear from this breach scenario. One is that card processing is increasingly outside the control of merchants. You think you know who’s doing the work, but that may not be the case if your processor has outsourced it to someone else. (Customers, of course, will still blame the retailer who handled the card if anything goes wrong. That’s the only face a customer sees.)

That being the case—since you literally don’t know who’s in the processing chain—getting set up for the EMV liability shift as soon as possible seems like a reallygood idea. Without that shift, when there’s a breach you’ll be presumed guilty until you prove yourself innocent (and just because a processor’s outsourcer had a breach doesn’t mean you won’t get a hard time from the card brands).

But with the shift, you’ll start out with the presumption that it’s somebody else’s fault. As the processing business becomes increasingly a black box, where merchants have no idea whose systems card data may be passing through, shifting financial liability to someone else in the payments chain looks increasingly attractive.


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Why Did Gonzales Hackers Like European Cards So Much Better?

I am still unclear about the core point here-- why higher value of European cards. Supply and demand, yes, makes sense. But the fact that the cards were chip and pin (EMV) should make them less valuable because that demonstrably reduces the ability to use them fraudulently. Did the author mean that the chip and pin cards could be used in a country where EMV is not implemented--the US--and this mis-match make it easier to us them since the issuing banks may not have as robust anti-fraud controls as non-EMV banks because they assumed EMV would do the fraud prevention for them Read more...
Two possible reasons that I can think of and have seen in the past - 1) Cards issued by European banks when used online cross border don't usually support AVS checks. So, when a European card is used with a billing address that's in the US, an ecom merchant wouldn't necessarily know that the shipping zip code doesn't match the billing code. 2) Also, in offline chip countries the card determines whether or not a transaction is approved, not the issuer. In my experience, European issuers haven't developed the same checks on authorization requests as US issuers. So, these cards might be more valuable because they are more likely to get approved. Read more...
A smart card slot in terminals doesn't mean there is a reader or that the reader is activated. Then, activated reader or not, the U.S. processors don't have apps certified or ready to load into those terminals to accept and process smart card transactions just yet. Don't get your card(t) before the terminal (horse). Read more...
The marketplace does speak. More fraud capacity translates to higher value for the stolen data. Because nearly 100% of all US transactions are authorized online in real time, we have less fraud regardless of whether the card is Magstripe only or chip and PIn. Hence, $10 prices for US cards vs $25 for the European counterparts. Read more...
@David True. The European cards have both an EMV chip AND a mag stripe. Europeans may generally use the chip for their transactions, but the insecure stripe remains vulnerable to skimming, whether it be from a false front on an ATM or a dishonest waiter with a handheld skimmer. If their stripe is skimmed, the track data can still be cloned and used fraudulently in the United States. If European banks only detect fraud from 9-5 GMT, that might explain why American criminals prefer them over American bank issued cards, who have fraud detection in place 24x7. Read more...

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