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Federal Judge Slams Best Buy In Price Match Ruling

March 25th, 2009

“Best Buy argues that Ortiz’s declaration is inadmissible hearsay and should be rejected. (Best Buy) is mistaken. Ortiz’s testimony is not hearsay. Ortiz testifies about his own experience as a Best Buy supervisor, his interactions with other Best Buy employees and what he was taught and told by his superiors.”

In another example, McMahon talks about Best Buy’s opposition to one of the plaintiffs’ case, on the rationale that his product didn’t qualify for the price match. Said the judge: “This argument is without any merit. As the plaintiff points out, there is a certain amount of irony in the fact that the defendant continues to try to deny that plaintiff had a valid price match despite being confronted with undisputed evidence to the contrary. As plaintiff puts it, ‘Best Buy’s anti-price match policy is so engrained at a corporate level that, even through counsel, they attempt to build a case against the price match.'”

In a footnote, the judge was even more blunt: “Either a person met the objective criteria for a price match or he did not. Best Buy’s policy does not say that even when a customer meets all of the publicly-stated price match requirements, he may be denied a price match for some ‘other’ unstated reason. Best Buy’s attempt to introduce this type of subjective inquiry into the class smacks of the exact type of gamesmanship that is at the heart of the plaintiff’s lawsuit.”


2 Comments | Read Federal Judge Slams Best Buy In Price Match Ruling

  1. Tracy Says:

    Best Buy will be the next big store to shut down. And, the American Public, who is so tired of greed and corruption and being ripped off, will gladly give their business back to mom & pop, if there are any still around.

  2. Cheryl Says:

    CompUSA (aka Tiger) will be the next ones to face a similar lawsuit! They promise to match their online prices but purposely put different SKUs on the same items (by adding a letter or something at the end) and have the BALLS to say it’s a different item. Even the store manager told us that is what their corporate office does!!


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