Will Voice Prints Work For Payment Authorization?
Written by Evan SchumanJune 27th, 2008
A UK company is pushing retailers to use voice-recognition to authenticate purchases over the phone and online.
The Voice Commerce Group’s Voice Transact package has consumers call the service, quote a pre-arranged product code and then a series of digits dictated by the automated system. Verizon is involved in the rollout. VCG CEO Nick Ogden was quoted in E-Commerce Times saying that there are “current problems with the system, the biggest of which was interoperability between different banks’ systems and the standards used in the technology.”
Cards issued by European banks when used online cross border don't usually support AVS checks. So, when a European card is used with a billing address that's in the US, an ecom merchant wouldn't necessarily know that the shipping zip code doesn't match the billing code.
-Marc
