advertisement
advertisement

Amazon Does An Abrupt About-Face, Recorks Its Wine Plans

Written by Fred J. Aun
October 28th, 2009

After fostering excitement among winery owners and engaging in about two years of preparation, Amazon has decided to put the cork back in a plan to sell wine over the Internet. The E-Commerce giant is staying tightlipped about the reasons for its sudden attack of cold feet, and many are pointing to the myriad rules, regulations, taxes, fees and laws involved in selling and shipping vino in the U.S.

Amazon planned to have a California company with which it partnered, New Vine Logistics (NVL), handle the complex order-fulfillment hassles and legalities. That didn’t quite work out as NVL, citing a “financial crisis,” went out of business in July. Although Inertia Beverage Group subsequently purchased NVL, some have argued that NVL’s problems played a part in Amazon’s retreat from wine.

This is not the first time Amazon has tried selling wine and been sidetracked by bad economic conditions. Back in 2000, Amazon bought almost half of WineShopper for $30 million. But the dot-com implosion that summer wound its way to the wine seller and brought stock prices into the cellar, too. WineShopper merged with another crushed grape E-tailer, Wine.com, and the combined company went bankrupt and was sold in 2001, according to Wine Spectator, which added that Wine.com operates today with new owners.

Lewis Perdue, editor of Wine Industry Insight reported that NVL spent tons of money getting ready to handle Amazon business that never came despite all indications it was on track. “They had a beta test of the [Amazonwines.com] site up and running this past summer and I saw it, courtesy of one of the people who had a password,” he said. “They had a system, and it had supposedly advanced toward the late beta stage.”

In his publication, Perdue noted that NVL, in preparation for the onslaught of Amazon business, “ramped up shipping and fulfillment capabilities by expanding into a 380,000 square foot warehouse facility.” However, he noted that an NVL investor told him he became weary of waiting for the Amazon deal to become reality. “We got tired of hearing ‘Amazon, Amazon, Amazon,'” from NVL, Perdue quoted the investor as saying. “I felt like I was back at a college production of Waiting For Godot. I didn’t like the play then, and I certainly didn’t like having my money wait any longer,” the investor added.

On October 23, many wine industry executives received an E-mail from Dini V. Rao, Amazon’s senior account manager for Business Development, Wine, in which Rao said, “I am very sorry to let you know we have recently decided not to resume shipping. As you know, we were excited to work with you to build the AmazonWine business. For that reason, this was a very tough choice for us. Many of you took the time and leap of faith to really support us. Thank you so much! I am sorry that we won’t get to realize the vision on which we have collaborated. Be well and may we work together again soon.”

On his Web site, Perdue cited “insiders familiar with the situation” in reporting that, by September, Amazon began “to distance itself from New Vine/Inertia Beverage Group as a fulfillment partner.” That, he added, “left other fulfillment partners—who have been concentrating on their own businesses—less eager to ‘get into bed’ with Amazon, especially since it has been seen as dragging its feet and unreasonably stringing its partners along.”

In an interview, Perdue said he thinks Amazon wanted out of the wine business for reasons beyond the hassles of regulatory compliance. “Another thing that happened, which threw a curveball into the whole thing, was a ruling by California’s alcoholic beverage commission that any sort of performance-based advertising or compensation on the Web would be considered illegal,” Perdue said. “They pretty much outlawed things like the typical affiliate system.”


advertisement

Comments are closed.

Newsletters

StorefrontBacktalk delivers the latest retail technology news & analysis. Join more than 60,000 retail IT leaders who subscribe to our free weekly email. Sign up today!
advertisement

Most Recent Comments

Why Did Gonzales Hackers Like European Cards So Much Better?

I am still unclear about the core point here-- why higher value of European cards. Supply and demand, yes, makes sense. But the fact that the cards were chip and pin (EMV) should make them less valuable because that demonstrably reduces the ability to use them fraudulently. Did the author mean that the chip and pin cards could be used in a country where EMV is not implemented--the US--and this mis-match make it easier to us them since the issuing banks may not have as robust anti-fraud controls as non-EMV banks because they assumed EMV would do the fraud prevention for them Read more...
Two possible reasons that I can think of and have seen in the past - 1) Cards issued by European banks when used online cross border don't usually support AVS checks. So, when a European card is used with a billing address that's in the US, an ecom merchant wouldn't necessarily know that the shipping zip code doesn't match the billing code. 2) Also, in offline chip countries the card determines whether or not a transaction is approved, not the issuer. In my experience, European issuers haven't developed the same checks on authorization requests as US issuers. So, these cards might be more valuable because they are more likely to get approved. Read more...
A smart card slot in terminals doesn't mean there is a reader or that the reader is activated. Then, activated reader or not, the U.S. processors don't have apps certified or ready to load into those terminals to accept and process smart card transactions just yet. Don't get your card(t) before the terminal (horse). Read more...
The marketplace does speak. More fraud capacity translates to higher value for the stolen data. Because nearly 100% of all US transactions are authorized online in real time, we have less fraud regardless of whether the card is Magstripe only or chip and PIn. Hence, $10 prices for US cards vs $25 for the European counterparts. Read more...
@David True. The European cards have both an EMV chip AND a mag stripe. Europeans may generally use the chip for their transactions, but the insecure stripe remains vulnerable to skimming, whether it be from a false front on an ATM or a dishonest waiter with a handheld skimmer. If their stripe is skimmed, the track data can still be cloned and used fraudulently in the United States. If European banks only detect fraud from 9-5 GMT, that might explain why American criminals prefer them over American bank issued cards, who have fraud detection in place 24x7. Read more...

StorefrontBacktalk
Our apologies. Due to legal and security copyright issues, we can't facilitate the printing of Premium Content. If you absolutely need a hard copy, please contact customer service.