advertisement
advertisement

JCPenney, Lord & Taylor and Abercrombie LP Work Together To Catch Thief

Written by Evan Schuman
July 17th, 2013

With all of the bitter retail rivalries and customer-stealing efforts, I found this story out of Syracuse, NY, refreshing. Seems that an LP officer working for Abercrombie & Fitch (NYSE:ANF) noticed a shopper shoving jeans in a white bag. Fearing the worst, he reached out to his counterparts at neighbors JCPenney (NYSE:JCP) and Lord & Taylor and they then jointly subdued the thief.

Can you imagine IT workers at Walmart asking counterparts at Target for help with a programming challenge or Treasury people cooperating on a payroll snafu? Loss Prevention often gets the most dangerous duties and they always wonder if corporate will have their back in case things turn ugly. (You need not worry. The answer is almost certainly “nope, not for a second.”)And with all of this, they have enough focus on just getting the job done that petty corporate rivalries are irrelevant. I know it’s naïve and impractical, but it’s probably not time poorly spent to look at what these dedicated souls for JCPenney, Lord & Taylor and Abercrombie were able to accomplish one day in Syracuse and to think about it.


advertisement

3 Comments | Read JCPenney, Lord & Taylor and Abercrombie LP Work Together To Catch Thief

  1. A reader Says:

    When you’re talking about measures to reduce theft, every retailer stands alone. As long as the deterrents keep them from taking products off of my shelves, I’m happy. But when it comes to fighting criminals, competing retailers, even bitter rivals, often work together. It’s in nobody’s best interests to allow a thief to keep walking free.

  2. shirley Says:

    Most of the major retailers work together on tough ones to catch … including feds if needed for large crime orgs.

  3. Dayton Says:

    I agree that it is not in the best interest of the stores to keep him walking freely so he can steal even more. I am glad that stores can work together on this and were able to catch him. It just goes to show you that even if you are rivals, you can still work together and do some good for the community.

Leave a Reply

Readers, specifically those who want to comment on a story:
Our Comment SPAM system is getting very aggressive these days and has been blocking legitimate comments. If you post a comment and don't see it appear within 2 hours or so, can you please send a heads-up to customer-service@storefrontbacktalk.com? Ideally, please include the time you posted the comment. That will allow us to try and hunt for it. Thanks! P.S. We're working on fixing the system, but we don't want to lose any valuable comments in the meantime.

Newsletters

StorefrontBacktalk delivers the latest retail technology news & analysis. Join more than 17,000 retail IT leaders who subscribe to our free weekly email. Sign up today!
advertisement

Most Recent Comments

Why Did Gonzales Hackers Like European Cards So Much Better?

I am still unclear about the core point here-- why higher value of European cards. Supply and demand, yes, makes sense. But the fact that the cards were chip and pin (EMV) should make them less valuable because that demonstrably reduces the ability to use them fraudulently. Did the author mean that the chip and pin cards could be used in a country where EMV is not implemented--the US--and this mis-match make it easier to us them since the issuing banks may not have as robust anti-fraud controls as non-EMV banks because they assumed EMV would do the fraud prevention for them Read more...
Two possible reasons that I can think of and have seen in the past - 1) Cards issued by European banks when used online cross border don't usually support AVS checks. So, when a European card is used with a billing address that's in the US, an ecom merchant wouldn't necessarily know that the shipping zip code doesn't match the billing code. 2) Also, in offline chip countries the card determines whether or not a transaction is approved, not the issuer. In my experience, European issuers haven't developed the same checks on authorization requests as US issuers. So, these cards might be more valuable because they are more likely to get approved. Read more...
A smart card slot in terminals doesn't mean there is a reader or that the reader is activated. Then, activated reader or not, the U.S. processors don't have apps certified or ready to load into those terminals to accept and process smart card transactions just yet. Don't get your card(t) before the terminal (horse). Read more...
The marketplace does speak. More fraud capacity translates to higher value for the stolen data. Because nearly 100% of all US transactions are authorized online in real time, we have less fraud regardless of whether the card is Magstripe only or chip and PIn. Hence, $10 prices for US cards vs $25 for the European counterparts. Read more...
@David True. The European cards have both an EMV chip AND a mag stripe. Europeans may generally use the chip for their transactions, but the insecure stripe remains vulnerable to skimming, whether it be from a false front on an ATM or a dishonest waiter with a handheld skimmer. If their stripe is skimmed, the track data can still be cloned and used fraudulently in the United States. If European banks only detect fraud from 9-5 GMT, that might explain why American criminals prefer them over American bank issued cards, who have fraud detection in place 24x7. Read more...

StorefrontBacktalk
Our apologies. Due to legal and security copyright issues, we can't facilitate the printing of Premium Content. If you absolutely need a hard copy, please contact customer service.