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How social media and mobile have changed attitudes to privacy

When it comes to softening up shoppers and making them more comfortable sharing personal information with retailers, nothing has done a better job than social media sites. Mobile devices, with their geolocation capabilities and beaming out a continual “this is who I am” signal to anyone who chooses to listen, come in a close second. Read full story

PCI Security Problems – the practical versus the perfect

Security rules are wonderful things and nowhere are they more needed than in retail and payment card data. But a common criticism of the organization that handles such matters—the PCI Council—is that it delivers security edicts in a vacuum, with minimal regard to how different kinds of merchants function in the so-called real world. Read full story

Amazon’s same-day delivery boosts conversions but has
few users

With all the attention recently being paid to same-day delivery by retailers, including eBay, Walmart, Macy’s, Nordstrom and tons of others, here’s an interesting stat – and a delicious contradiction – from the largest same-day retail deliverer: Amazon. Read full story

Are JC Penney’s latest moves bold or foolish?

When a CEO takes over a troubled chain, bold moves are generally encouraged. But when the chain is a much-beloved 110-year-old, 1,100 store $17 billion household name, bold can be very bad. Read full story

Some good ideas are emerging on ‘showrooming’

In the otherwise futile battle against showrooming – do you really think making it harder for your shoppers to compare prices on their mobile devices isn’t going to backfire? — some chains have started to get clever. Read full story

Walmart is quietly becoming quite the mobile hipster

Despite a staggering $444 billion in annual revenue, Walmart has generally been sluggish and conservative, allowing tech innovations to be toyed with by rivals such as Amazon. Read full story

Cyber thieves are smarter than you think

There are two opposite views on the best way to protect sensitive retail data, including payment card, CRM, inventory, pricing and payroll data. Read full story

Why is mobile payment failing in the US?

In the States, mobile payment is one of those magical concepts where all of the relevant players are in complete agreement that this is a must-have. And yet, despite the fact everyone says they want it, it’s not getting anywhere. Read full story

Cloud complexity may be the death of us all

Like any new retail toy, the cloud has repeatedly been proclaimed this wonderful approach that will cut costs, improve operations and most likely cure cancer. Read full story


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Why Did Gonzales Hackers Like European Cards So Much Better?

I am still unclear about the core point here-- why higher value of European cards. Supply and demand, yes, makes sense. But the fact that the cards were chip and pin (EMV) should make them less valuable because that demonstrably reduces the ability to use them fraudulently. Did the author mean that the chip and pin cards could be used in a country where EMV is not implemented--the US--and this mis-match make it easier to us them since the issuing banks may not have as robust anti-fraud controls as non-EMV banks because they assumed EMV would do the fraud prevention for them Read more...
Two possible reasons that I can think of and have seen in the past - 1) Cards issued by European banks when used online cross border don't usually support AVS checks. So, when a European card is used with a billing address that's in the US, an ecom merchant wouldn't necessarily know that the shipping zip code doesn't match the billing code. 2) Also, in offline chip countries the card determines whether or not a transaction is approved, not the issuer. In my experience, European issuers haven't developed the same checks on authorization requests as US issuers. So, these cards might be more valuable because they are more likely to get approved. Read more...
A smart card slot in terminals doesn't mean there is a reader or that the reader is activated. Then, activated reader or not, the U.S. processors don't have apps certified or ready to load into those terminals to accept and process smart card transactions just yet. Don't get your card(t) before the terminal (horse). Read more...
The marketplace does speak. More fraud capacity translates to higher value for the stolen data. Because nearly 100% of all US transactions are authorized online in real time, we have less fraud regardless of whether the card is Magstripe only or chip and PIn. Hence, $10 prices for US cards vs $25 for the European counterparts. Read more...
@David True. The European cards have both an EMV chip AND a mag stripe. Europeans may generally use the chip for their transactions, but the insecure stripe remains vulnerable to skimming, whether it be from a false front on an ATM or a dishonest waiter with a handheld skimmer. If their stripe is skimmed, the track data can still be cloned and used fraudulently in the United States. If European banks only detect fraud from 9-5 GMT, that might explain why American criminals prefer them over American bank issued cards, who have fraud detection in place 24x7. Read more...

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