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Grocery Chain Fights Self-Checkout With Champion Bagger

Written by Evan Schuman
February 27th, 2007

In Utah, a grocery chain is touting the winner of the international Best Bagger Championship in its efforts to fight self-checkout. The unusual tactic presented itself when one of the store’s local baggers won the award at a competition in Las Vegas (where else?).

A spokesperson for Associated Foods stores–including Dan’s, Lin’s, Dick’s Market and the Macey’s–told the TimesRecordNews that the move was to bolst perceived customer service. “We feel that self-checkouts diminish the level of customer service,” said Associated Foods spokesman Jason Sokol. “We would much rather provide our guests with a real person to help them, whether it is a checker in a checkstand or the bagger that helps them out to their car.”

Posted in IT Strategy/Industry, Payment Systems
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