POS Shipments Plunge For Department Stores, Bars, While Inching Up For QSR, Warehouse Chains

Written by Evan Schuman
February 18th, 2010

Last year was an interesting one for POS shipments. Department stores purchased 24 percent fewer systems than the prior year and bar restaurants bought 19 percent fewer, according to a new report from IHL. Those were the biggest segment drops, while the only two segments to increase at all—and even then, only at 2 percent—were quick-service restaurants and warehouse club chains.

But the economic hardships of last year may have shined a tiny ray of light on some bargain-hunting retailers at the expense of Big Blue. IHL President Greg Buzek said second quarter POS shipments last year for IBM plunged more than 40 percent worldwide, and a good chunk of that was a flood of barely used, ludicrously discounted POS units from chains that never made it to 2010.

“More than any other vendor, IBM was adversely affected by the number of late model used units from failed retailers like Circuit City, CompUSA and Linens N Things,” Buzek said. “The company rebounded strongly in the second half after those units worked through the system, and it expects strong, high single-digit to double-digit growth in 2010.”

IHL is projecting the total size of the hardware/software/services POS space in the U.S. and Canada to be $5 billion this year.

Buzek also noted another interesting IBM POS factoid, perfect for the next time you get pulled into a game of Trivial Pursuit: The In-Store Hardware Edition. “IBM has been a victim of its own platform reliability. Of the 1.2 million units in North America that are 9 years old (or older), more than 50 percent are IBM 4690 platform terminals,” he said. “The fact that many have kept on working, extending the lifecycle, has hurt their replacement business in the last couple of years and made them more reliant on new stores and new accounts.”


Comments are closed.


StorefrontBacktalk delivers the latest retail technology news & analysis. Join more than 60,000 retail IT leaders who subscribe to our free weekly email. Sign up today!

Most Recent Comments

Why Did Gonzales Hackers Like European Cards So Much Better?

I am still unclear about the core point here-- why higher value of European cards. Supply and demand, yes, makes sense. But the fact that the cards were chip and pin (EMV) should make them less valuable because that demonstrably reduces the ability to use them fraudulently. Did the author mean that the chip and pin cards could be used in a country where EMV is not implemented--the US--and this mis-match make it easier to us them since the issuing banks may not have as robust anti-fraud controls as non-EMV banks because they assumed EMV would do the fraud prevention for them Read more...
Two possible reasons that I can think of and have seen in the past - 1) Cards issued by European banks when used online cross border don't usually support AVS checks. So, when a European card is used with a billing address that's in the US, an ecom merchant wouldn't necessarily know that the shipping zip code doesn't match the billing code. 2) Also, in offline chip countries the card determines whether or not a transaction is approved, not the issuer. In my experience, European issuers haven't developed the same checks on authorization requests as US issuers. So, these cards might be more valuable because they are more likely to get approved. Read more...
A smart card slot in terminals doesn't mean there is a reader or that the reader is activated. Then, activated reader or not, the U.S. processors don't have apps certified or ready to load into those terminals to accept and process smart card transactions just yet. Don't get your card(t) before the terminal (horse). Read more...
The marketplace does speak. More fraud capacity translates to higher value for the stolen data. Because nearly 100% of all US transactions are authorized online in real time, we have less fraud regardless of whether the card is Magstripe only or chip and PIn. Hence, $10 prices for US cards vs $25 for the European counterparts. Read more...
@David True. The European cards have both an EMV chip AND a mag stripe. Europeans may generally use the chip for their transactions, but the insecure stripe remains vulnerable to skimming, whether it be from a false front on an ATM or a dishonest waiter with a handheld skimmer. If their stripe is skimmed, the track data can still be cloned and used fraudulently in the United States. If European banks only detect fraud from 9-5 GMT, that might explain why American criminals prefer them over American bank issued cards, who have fraud detection in place 24x7. Read more...

Our apologies. Due to legal and security copyright issues, we can't facilitate the printing of Premium Content. If you absolutely need a hard copy, please contact customer service.