Retail Group To Help Integrate Worker Attendance Programs

Written by Evan Schuman
November 9th, 2004

In a move that is expected to slash one kind of retail installation project from nine months to three, a National Retail Federation division has unveiled the initial public release of its IXRetail Time Punch XML schema.

The division?The Association for Retail Technology Standards, or ARTS?also introduced Customer 2.0, which is intended to aid the exchange of customer data among applications in order to simplify integration of new applications such as loyalty programs into existing IT infrastructures.

Richard Mader, executive director of ARTS, said the new schemas will significantly accelerate staff scheduling, as well as time and attendance installations and integrations.

“As a former CIO for 15 years, I installed time and attendance and staff scheduling twice for different retailers. In both of those instances, it took six to nine months to work out the data movements to tie the time and attendance and the staff scheduling system to the point-of-sale system, so it can estimate how many people to schedule for the sales floor,” Mader said.

“It then had to communicate back to the payroll system so that time and attendance gets reported accurately, and it also needed to link to the in-store personnel system,” Mader said. “Because of its many interfaces, installing this system could become a very growing task. With these new schemas, what used to be a nine-month job, you can get down to a three-month job.”

The integration is made simpler because some many of the links can be formatted once and then replicated.

“It’s much easier that we already have a predefined format that allows the retailer to simply write to that format rather than have to do a lot of custom data mapping from tables to tables and things like that,” said Bob Clements, vice president of workforce management product development for 360Commerce, who served as the leader of the schema’s development.

Other development team members were Paul Gay of Seiko Epson Corp., Doug Jones of Target Corp., Frank May of Microsoft Corp., Monty Moncrief of Blockbuster Inc., Donald Rome of Oracle Corp., Murtaza Ghadyali of Reflexis Systems Inc. and Richard Halter of ARTS.

The IXRetail Time Punch XML schema is designed to support any retailer, regardless of how its employee data is stored. Using vendor-independent standard XML messages, the Time Punch schema allows retailers to track attendance and task assignments for their employees.

These standard XML messages enable a retailer to manage the complexity of communication between other worker management applications such as Task Management, Human Resources, Payroll, or even POS (point of sale) and ERP (enterprise resource planning) systems.

The scope of the initial Time Punch schema focuses on basic needs such as punch in/out, punch types (for example, shift start or end, lunches and breaks), corrections, task assignments and worker location tracking.


Comments are closed.


StorefrontBacktalk delivers the latest retail technology news & analysis. Join more than 60,000 retail IT leaders who subscribe to our free weekly email. Sign up today!

Most Recent Comments

Why Did Gonzales Hackers Like European Cards So Much Better?

I am still unclear about the core point here-- why higher value of European cards. Supply and demand, yes, makes sense. But the fact that the cards were chip and pin (EMV) should make them less valuable because that demonstrably reduces the ability to use them fraudulently. Did the author mean that the chip and pin cards could be used in a country where EMV is not implemented--the US--and this mis-match make it easier to us them since the issuing banks may not have as robust anti-fraud controls as non-EMV banks because they assumed EMV would do the fraud prevention for them Read more...
Two possible reasons that I can think of and have seen in the past - 1) Cards issued by European banks when used online cross border don't usually support AVS checks. So, when a European card is used with a billing address that's in the US, an ecom merchant wouldn't necessarily know that the shipping zip code doesn't match the billing code. 2) Also, in offline chip countries the card determines whether or not a transaction is approved, not the issuer. In my experience, European issuers haven't developed the same checks on authorization requests as US issuers. So, these cards might be more valuable because they are more likely to get approved. Read more...
A smart card slot in terminals doesn't mean there is a reader or that the reader is activated. Then, activated reader or not, the U.S. processors don't have apps certified or ready to load into those terminals to accept and process smart card transactions just yet. Don't get your card(t) before the terminal (horse). Read more...
The marketplace does speak. More fraud capacity translates to higher value for the stolen data. Because nearly 100% of all US transactions are authorized online in real time, we have less fraud regardless of whether the card is Magstripe only or chip and PIn. Hence, $10 prices for US cards vs $25 for the European counterparts. Read more...
@David True. The European cards have both an EMV chip AND a mag stripe. Europeans may generally use the chip for their transactions, but the insecure stripe remains vulnerable to skimming, whether it be from a false front on an ATM or a dishonest waiter with a handheld skimmer. If their stripe is skimmed, the track data can still be cloned and used fraudulently in the United States. If European banks only detect fraud from 9-5 GMT, that might explain why American criminals prefer them over American bank issued cards, who have fraud detection in place 24x7. Read more...

Our apologies. Due to legal and security copyright issues, we can't facilitate the printing of Premium Content. If you absolutely need a hard copy, please contact customer service.